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Case studies  /  Phones-in-schools focus group
Public Policy · AI focus group

Beyond "38% vs 62%": the why behind a phone-ban debate

A survey can tell you how many parents back a school phone ban. It can't tell you why — or what to do about it. So for the draft law banning phones in schools, we didn't run a survey. We ran a focus group: ten parent True Twins™ debating each other across three rounds, surfacing where they agree, what splits them, and the exact words that move them.

10 parent True Twins™ 3 debate rounds Serbia panel May 2026
Topic
A draft law to ban / restrict mobile phone use in schools
Question
Where do parents actually agree, what truly polarizes them, and which arguments change minds?
Method
A 10-twin direct-debate focus group across 3 rounds, with a verbatim argument inventory
Outcome
A three-point consensus core, a map of the real fault lines, and campaign-ready quotes
// The challenge

"38% prefer A, 62% prefer B" is where the real question starts — not where it ends.

A percentage tells you the size of a camp. It doesn't tell you what that camp believes, what would move it, or what would make it dig in. On a polarizing topic like a draft law banning phones in schools, the decision-relevant intelligence is qualitative — and that's exactly what the organizers needed before shaping any message.

What we needed to learn
01Where parents actually agree — the common ground a message can stand on
02What truly polarizes them, and whether the divide is about who they are or how they argue
03The precise language that mobilizes or repels — verbatim, not paraphrased
// The findings

Three consensus points that cut across every camp

Beneath the disagreement sat a "golden core" — three formulations that held across all segments, regardless of how strict a regime each parent wanted. This is the low-risk message that works for everyone.

01

The same rules for every school

Whatever the rule is, it must apply equally — including private schools. Fairness across the board, with no privileged exceptions, was non-negotiable.

02

Privacy is a red line

Restricting use is debatable; inspecting a child's phone is not. Privacy was treated as a basic right no school may cross.

03

The child's right to be heard

Before any penalty, the child should have the chance to explain. Procedural fairness mattered even to the strictest parents.

„Privatnost je osnovno ljudsko pravo. Niko, apsolutno niko u školi nema pravo da ulazi u telefon deteta.“In English: "Privacy is a basic human right. No one, absolutely no one at school has the right to go into a child's phone."— Parent twin · the privacy red line, voiced across segments
// What divides them

The split is driven by argument, not demographics

Resistance to a strict ban wasn't about who parents were — it was about how they argued. The clearest fault line: the single most polarizing measure was banning phones during breaks, which split the group almost evenly and separated segments that had agreed on everything else. The same parents who wanted order in class divided sharply over whether the break is the school's time or the child's.

Ban all day, breaks included
Free during breaks
Disciplinary bloc leans hereCentrists & skeptics lean here

Underneath sat a deeper divide — protection versus autonomy — argued in two irreconcilable registers: upbringing vs. drilling, and example from the top vs. the stick from below.

Protection first

„Za mene je ovde zaštita dece i njihovog fokusa daleko važnija od bilo kakve „autonomije“. Autonomija se stiče zrelošću i odgovornošću, a deca u osnovnoj školi to jednostavno nemaju.“

— Disciplinary traditionalist · "Protection > autonomy; autonomy is earned through maturity"

„Autonomija deteta se ne ogleda u pravu da skroluje po TikToku dok mu profesor objašnjava istoriju.“

— Systemic skeptic · "A child's autonomy isn't the right to scroll TikTok during history class"
Autonomy first

„Meni ideja bilo kakve zabrane koju nameće država odmah zvuči kao pokušaj dresure, a ne vaspitanja.“

— Liberal libertarian · "A state-imposed ban sounds like drilling, not upbringing"

„Za mene je autonomija neprikosnovena. Naravno da decu treba zaštititi od nasilja, ali to se radi razgovorom i građenjem ličnosti, a ne oduzimanjem alata.“

— Liberal libertarian · "Protect kids through conversation, not by confiscating tools"
// Who's in the room

Four ways of arguing, not four demographics

Because the divide is about reasoning, the useful segmentation describes how parents argue. Each segment needs its own message — and forcing a single line loses the coalition.

Largest segment

Disciplinary bloc

5 of 10 · strict + trusts the school

Want strict limits and believe school and state can enforce them. Argue through discipline, morality, and equality — same rules for all, teacher authority, protecting the child. The easiest segment for an "order must be restored" message.

Persuadable

Systemic skeptics

2 of 10 · regulate + economic critique

For regulation in principle, but reject a strict ban as "a plaster on an open wound." Argue through productivity and systemic responsibility. Won over by a message that pairs the measure with accountability at the top.

The swing

Balanced centrists

2 of 10 · regulate + reserved trust

For regulation, but not a "military regime." Accept autonomy as a value, though not an absolute. The most open to the compromise: "banned in class, free at break."

The outlier

Liberal libertarian

singleton · upbringing over bans

Rejects state-imposed bans outright as "drilling, not upbringing." Anchors the autonomy-first pole and supplies the sharpest counter-arguments the others must answer.

// Key insights

What the "why" makes possible

Build the universal message on the three consensus points

Same rules for all schools, privacy as a red line, and the child's right to be heard are low-risk across every segment. They're the spine of any message that needs to hold a broad coalition together — and they emerged from what parents themselves said, not from a strategist's guess.

Pair every strict measure with an operational plan — or lose even the disciplinarians

Support for tough rules evaporates when the logistics are vague. Even the disciplinary core balked at enforcement with no answer to "who stores the phones, who's liable if one goes missing." The objection is practical, not ideological — and it's answerable.

„Mi nemamo dovoljno sapuna i papira u nekim školama, a sad ćemo da kupujemo sefove za telefone? To mi zvuči kao velika propaganda, a u praksi će se sve slomiti preko leđa nas roditelja.“In English: "Some schools don't have enough soap and paper, and now we're going to buy safes for phones? It sounds like grand propaganda, but in practice it'll all fall on us parents' backs."— Balanced centrist, round 2 · the logistics objection

Differentiate the message on the "breaks" question — don't force one line

The disciplinary bloc accepts "all day"; centrists and skeptics accept "only during class." Because this measure splits the room ~50/50 and cross-cuts the other agreements, a single national line on breaks fractures the coalition. This is exactly where to A/B test or stratify by audience — a recommendation only the qualitative read could produce.

The mobilizing language is already written — by the parents

The debate produced campaign-ready phrasing on every side, verbatim and validated. The most resonant lines reframe the entire argument in a few words — ready to use, or to anticipate from the opposition.

„Red se ne uvodi pendrekom po džepu roditelja, nego primerom odozgo.“In English: "Order isn't imposed with a baton on parents' wallets, but by example from the top."— Parent twin · the highest-impact polarizing line in the debate
// The impact

A percentage would have hidden all of this

Instead of a single number, the client came away with the architecture of the debate: a three-point consensus core to build on, a clear read that resistance is argument-driven and therefore winnable, the one measure that must be handled by audience rather than by decree, and a bank of verbatim, validated quotes for every segment. That's the difference between knowing the score and knowing what to do about it.

3
consensus points that work across every segment
4
argument archetypes, each needing its own message
1
measure flagged for A/B testing rather than a single line
The number tells you the room is divided. The focus group tells you along which seam — and hands you the words to work it.
Atani research synthesis, phones-in-schools focus group
// How we did it

A focus group that runs in hours — and remembers every word exactly

Atani True Twins™ are individual AI models, each built from a real, recruited respondent. In a direct-debate focus group they don't just answer a moderator — they respond to each other, push back, and shift position across rounds. For a sensitive policy topic, that mattered for four reasons:

Debate

They debate each other

Disagreement surfaces naturally as twins react across three rounds — so you see not just positions, but which arguments actually hold up under counter-pressure.

Recruited

Recruited to fit

Every twin is a parent of school-age children — the population whose opinion on this law actually counts — rather than a generic sample.

Verbatim

Verbatim-guaranteed

Every quote in the deliverable is character-for-character what a twin said, structurally validated. The "voice of the parent" is never paraphrased or invented.

Safe

A charged topic, explored safely

A politically live debate could be probed in depth without exposing real individuals — and with no panel-fraud or social-desirability bias.

The room

We convened ten parent True Twins™ — five mothers, five fathers, aged 36–52, across Vojvodina, Šumadija, and southern and eastern Serbia — in an Atani direct-debate focus group. Over three rounds they responded to the draft law and to each other's arguments. A deterministic pre-processing pass built the reaction graph and segmentation; an LLM layer then coded archetypes, triggers, and the pro/contra argument inventory.

The segmentation

Crucially, segmentation was topic-driven, not demographic. On this question, urban/rural and white/blue-collar splits carried no signal — the real fault lines ran through how strict a regime each parent wanted, whom they trusted to enforce it, and how they balanced a child's protection against autonomy. Those axes produced segments that actually explain the disagreement.

Scope & limitations

A True Twin is a diagnostic tool, not a polling instrument. With ten twins, this focus group does not project population proportions — it does not tell you what share of Serbia supports the ban. What it surfaces is the structure of the debate: the argument frames, value cleavages, and language registers, and how different types of parents reason about the topic. Read the stance counts as the shape of the room, not as national percentages.

Verbatimevery quote validated character-for-character against the source
3 roundstwins react to and rebut each other, not just the moderator
7 typesarguments, framings, value-claims and provocations coded by reaction
// Get the why behind your data

Run a focus group like this in hours, not weeks.

Convene a debate among validated True Twins™ recruited to fit your exact audience — and get the arguments, the fault lines, and verbatim quotes back fast. Book a 20-minute demo and we'll walk you through a real study from brief to report.

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We hold no identity data. Our AI twins are built from anonymised interviews conducted by an independent research agency, processed under strict data separation, and governed by a Code of Ethics that covers every client, every use case, and every prompt. GDPR-compliant by design.